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Privacy Policy

Introduction

This Privacy Policy is an integral part of the Terms of Use for the platforms website. It has been created to help you understand the nature of the data we collect from you when you visit our website and how we handle and protect this data when you use the website. By accessing and using the website, you agree to the collection, storage, and use of your personal information as outlined in this policy.

Information Collection

We collect your personal information when you register an account, post an advertisement, and/or use the features of the website. The information we collect includes your name, email address, phone number, location, and any other details relevant to the process of renting residential units. We may also collect non-personal information, such as your IP address (including the date and time of your visit, the type of browser you use, and the URL of any websites that referred you to this site) and browsing behavior for analysis and statistical purposes.

Use of Information

We use the information collected to provide and improve the websites services. This includes posting residential unit advertisements, connecting unit owners with tenants, communicating with users, and personalizing the user experience. We may also use your information for research, analysis, statistics, and marketing, in accordance with applicable laws and regulations.

Information Sharing

We may share your personal information with service providers who help us operate the website and provide the requested services. We may also share information with unit owners and tenants to facilitate the rental process. We do not sell or rent your personal information to third parties without your consent, except as required by applicable laws and regulations or to protect our rights and interests. We will not disclose or share information with any other parties unless required by a judicial or regulatory authority.

Data Security

The website takes reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, modification, or misuse. However, please note that there is no 100% secure method for transmitting or storing data electronically. While we use commercially acceptable means to protect your data, we cannot guarantee its absolute security, and our website is not responsible for any breach of confidentiality or privacy of information you may have transmitted to the site.

Cookies and Analytics

We use cookies and similar technologies to automatically collect certain information, such as your IP address, browser type, and operating system. We may also use third-party analytics tools, such as Google Analytics, to gather and analyze information about how you use our website. This information helps improve the website and provide a better service to you.

Links to Third-Party Websites

Our website may contain links to external websites, such as social media platforms or partner websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review the privacy policies of these sites before submitting any personal information. Our website is not liable for any damages that may result from such actions.

Email and Whatsapp OTP

To facilitate secure and convenient access to our roommate matching platform, we offer login using a One-Time Password (OTP) sent to either a chosen email address or WhatsApp number. Users may select their preferred authentication channel during login or registration.

Information Collected

When logging in via OTP:

Email OTP: The email provided is used solely to send the OTP for authentication. It is not shared with third parties except for service providers facilitating the transmission and safeguarding of these communications.

WhatsApp OTP: When opting for OTP delivery through WhatsApp, the user's mobile number is processed via the WhatsApp Business API to deliver the OTP message. This is conducted securely, in accordance with Meta’s privacy and security standards.

WhatsApp Compliance

Consent: Users must explicitly opt in to receive OTP messages on WhatsApp by entering their mobile number and confirming their preference. All WhatsApp messages are transactional and strictly limited to authentication; no promotional or unsolicited messages are sent via WhatsApp.

Data Protection: All OTP transmissions to WhatsApp use secure, encrypted channels as required by Meta. The WhatsApp Business Platform adheres to global data protection standards (including GDPR) to protect user privacy and prevent unauthorized access.

Transparency: The platform is clearly identified in all communications via WhatsApp. Users can opt out of WhatsApp OTP delivery by choosing an alternative login method or removing their WhatsApp number from their profile.

Data Use and Security

OTPs are temporary, single-use codes and expire shortly after issuance, minimizing security risks. No OTPs are stored beyond what is necessary to complete the authentication process.

All communication, whether by email or WhatsApp, is protected using industry-standard encryption during transmission.

The platform does not use WhatsApp contact details for any purpose other than authentication, in line with Meta’s guidelines and applicable privacy regulations.

By using the OTP login feature, users acknowledge and consent to the collection, processing, and secure handling of their contact information for authentication as described above. For details on user rights and further information on data protection practices, please review the full privacy policy.

Your Choices and Rights

You have the right to access, update, and delete your personal information stored in our systems. You can also manage your preferences, including email subscriptions, through your account settings. If you wish to exercise these rights or have any questions regarding your personal information, please contact us via the contact channels provided.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon the publication of the amended Privacy Policy on the website. We advise you to review this page periodically to stay informed about our privacy practices, and it is your responsibility to do so. Our website is not responsible for your failure to review the policies regularly.

Contact Us

Your concerns about the confidentiality and privacy of your data are very important to us. If you have any questions or concerns about this Privacy Policy or our privacy practices, please do not hesitate to contact us at admin@njoud.online.